Privacy Policy

Date: 2 April 2024

WAGWAGO (ABN: 50 377 515 254) is dedicated to providing premium services to our customers and this policy outlines our ongoing commitments regarding the management of your Personal Information.

We adhere to the Australian Privacy Principles (APPs) established in the Privacy Act 1988 (Cth) (the Privacy Act). These principles guide our procedures in the collection, use, disclosure, storage, security, and disposal of your Personal Information.

A copy of the Australian Privacy Principles is available on the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. We collect Personal Information such as names, addresses, email addresses, phone and facsimile numbers, credit card details, and marketing preferences. We obtain this information through various means including correspondence, telephone, email, our website www.wagwago.com.au, and third parties.

We collect your Personal Information mainly to provide you with our services, relay information to our suppliers, and conduct marketing activities. Secondary uses of your Personal Information may occur as expected by you. You may opt out of our marketing lists anytime by contacting us in writing.

Sensitive Information

Sensitive information, as defined in the Privacy Act, includes details about race, ethnicity, political beliefs, religious or philosophical affiliations, trade union membership, criminal records, or health information.

Sensitive information will only be used:

For the primary purpose for which it was collected,
For a directly related secondary purpose,
With your consent, or
When required or authorized by law.

Third Parties

We strive to collect Personal Information directly from you. However, occasionally, we might receive information about you from third parties, in which case we will ensure you are aware of this as required.

Disclosure of Personal Information

Your Personal Information may be disclosed in circumstances including:

Secure transmission to payment processors,
With your consent to third parties, and
When required or authorized by law.

Security of Personal Information

We store your Personal Information securely to prevent misuse, loss, unauthorized access, modification, or disclosure.

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period varies based on legal requirements and the nature of the information. After it is no longer necessary for these purposes, we will take steps to destroy or de-identify your Personal Information.

Access to your Personal Information

You may request access to or correction of your Personal Information by contacting us in writing. We may charge an administrative fee for providing a copy of your information.

To protect your Personal Information, we require identification from you before releasing any information.

Maintaining the Quality of your Personal Information

It is crucial that your Personal Information is accurate, complete, and up-to-date. Please contact us if you find that the information, we hold is not correct.

Policy Updates

This Policy may change over time and the latest version can be found on our website www.wagwago.com

If you have any questions or complaints about our Privacy Policy, please contact us at: wagwagobg@gmail.com